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Watch Retailer Assistant Manager

He/she will drive sales and be involved in all aspects of the business, including team management and development, sales and product knowledge, attractive and innovative merchandising. Motivate and develop team performance and ensure that WatchNation’s customer philosophy is adhered to at all times.

The assistant manager will be responsible for covering holiday and to prioritize, plan and organize the team in the most efficient way. They will build and maintain effective working relationships to work with others to be part of a team, as opposed to working separately or competitively. Take ownership of their role and the development of other members of staff. Understand how WatchNation’s store fits into the bigger picture of Watch Nation and to act as an ambassador on behalf of WatchNation. They are not afraid to role up their sleeves to support the business and are happy to take responsibility on.

Key Responsibilities:

• Ensure high levels of customer satisfaction through excellent service
• Meet sales goals by training, motivating, mentoring and providing feedback to staff
• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Implement promotions and marketing of WatchNation
• Extensive product knowledge
• Complete store administration and ensure compliance with polices and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on market trends, customer needs and requests
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Stock control/Intake/Deliveries
• Recruiting, training, supervising and appraising staff
• Cash handling and reconciliation
• Security
• Key holder
• A shining example of professionalism


• Proven successful experience as a retail manager
• Good communication and interpersonal skills
• Good leadership skills
• Customer management skills
• Strong organizational skills
• Excellent knowledge and understanding of social media.
• Positive attitude, tenacity and ambition

Job Details

Employer: WatchNation
Location: Hoole, CH2 3AZ
Hours: 40
Pay: TBC
Type: Permanent
Placed: 27/03/2017